Skills Library
How I Organise My Inbox
My labelling policy for email — what counts as Urgent, Customer, Trying to Sell, and the rest.
What's Important in My Inbox
My definition of important email — key senders, customer signals, security and money events.
How I Look at an Account
My lens for sizing up any company or person — signals I weight, angles I look for, structure I want.
How I Look at Engineering Analytics
My lens for reading delivery metrics — which numbers matter, my healthy ranges, what to flag.
How I Want to Journal
My style for journaling conversations — one question at a time, follow-ups that earn the next topic, when to stop.
How I Categorize My Money
My lens for reading money emails — categories, subscriptions, True Expenses, what’s notable, how to handle splits and refunds.
